What does it take to achieve Advanced Certification?

Great News! Your department set a goal to achieve Advanced Certification for Orthopedic surgery. Now time to dig into the Joint Commission’s care certification process. As of the writing of this article, the guideline outlines your need to report four (4) months of patient-reported outcomes (PROs). Now you may be wondering…How do we start? Is this something we can do in-house? Will PROs implementation slow down our certification?

How do we start?

This is always a tough question with any project. I recommend reading CODE’s “10 Step Guide: Spearheading an Outcomes Program”. There is excellent information to support this question, but more importantly, it also has the questions you don’t know to ask.

Can we do this in house?

Yes, you can. We have seen organizations collect PROs in-house. Most organizations have shared that the internal development time was too much at an average of 1,400 to 1,600 FTE hours.

Now taking into consideration the shift to telehealth, the PRO collection capture rate for in-clinic collection has gone down considerably. These factors lead many organizations to decide to use third-party software for their collection efforts.  With just the software platform, organizations are still struggling with capture rate and requiring internal resources to manage collection efforts.

With CODE, we are your platform and PRO collection team, reducing and sometimes eliminating the need for dedicated internal resources.  This allows you to keep your staff focused on their day-to-day activities while reaping the benefits of the data that CODE will collect on your behalf.

Will PROs implementation slow down our certification?

Short answer: No, it doesn’t have to!

Joint Commission requires four (4) months of PROs collection for advanced credentialing, but setting up your PROs program doesn’t have to be a strain on your timeline or workflow. Partnering with a vendor that provides both a platform and service can significantly reduce the time it takes you to meet the requirements. Implementation time for your PROs program can vary from one vendor to the next. At CODE, we have a proven implementation process where clients collect data within thirty (30) days after the kickoff call. I recommend checking out CODE’s Vendor Checklist to make sure you have the right information. Don’t let a drawn-out implementation slow down your certification.

Venturing into new areas and certifications can be challenging.  With the right team and right partners, it will be a success.

Please contact CODE to find out how we have helped organizations through the care certification process.

About the Author

Joel Morrison

Joel is currently Business Development Manager at CODE Technology. He has been involved in healthcare for over 20 years, and he holds an AAS degree in Radiologic Technology and a bachelor’s degree in Business Administration. His background includes roles as a radiologic technologist, PACS administrator, EHR administrator, clinic/billing manager, pharmacy technician, and application trainer. Joel has a strong foundation in the areas of implementation, integration, interoperability, account management, and strategic relationships. He has experience working for healthcare organizations including Ministry Health Care, Advanced Imaging, Bone & Joint Center, Siemens, Barco, and Nuance; his combined clinical and technical background benefit him in comprehending the entire healthcare IT ecosystem from the data center to the providers and encompassing all areas in-between. Joel is also grateful for the nine years he was able to serve our country in the Army.