It’s estimated less than 5% of practices in the country collect PROs. When the majority of organizations looking to collect outcome data have little to no experience with PROs and PRO Measures (PROMS), it’s difficult to know the right questions to ask or what to even expect from a PRO vendor.
What we do know is that collecting PRO data can be difficult at times, but it’s one of the most important steps an organization can take to prepare for the new era of value-based care. That’s why we’ve put together a list of essential questions – and answers – that will give you all of the information you need to select the right PRO vendor.
Ask every vendor these questions before making your decision. They are meant to help you understand what the process looks like, how much it costs (in time and money), and what a PRO vendor actually does to help you meet your data collection goals.