How CODE PRO Creates a Sustainable and Reliable System for Collecting PRO Data

Our goal is to help you develop a sustainable Patient-Reported Outcomes (PROs) program that consistently delivers the highest capture rate, collects the highest quality data, and allows for the most robust benchmarking.

CODE Technology is a full-service outcomes platform that collects patient-reported outcome measures as a service. The CODE Technology team handles 100% of your ongoing patient-reported outcome data collection and day-to-day program management.

Our mission is to help health care providers spend more time operating at the top of their license. Our unique platform and service for collecting and reporting patient-reported outcomes helps organizations:

  • Build a scalable, internal patient-reported outcome data registry with very little effort;
  • Implement patient centered care;
  • Benchmark internally and nationally;
  • Negotiate better insurance contracts;
  • Win managed-care agreements; and
  • Provide the best possible care for patients.

10 Step Guide to Spearheading a Patient-Reported Outcomes Program

How CODE Works

Our platform is the most streamlined process for collecting patient-reported outcomes. You tell us what measures you would like to collect, what internvals you would like us to send the surveys, and we do the rest. CODE works with all patient-reported outcome measures – from functional and global health measures like the HOOS, KOOS, and PROMIS Global 10 – to Patient Experience and CAT.

Once a patient is enrolled (usually done automatically via integration) in the PRO program you job is done and the CODE team takes over. We deliver surveys to your patients via phone call, text message, and email. Even better, your patients are not required to log in to a patient portal. This multi-touch approach delivers the highest capture rate – averaging 85% – both pre and post operateively, at all care intervals. As soon as a patient hits submit, your data is available on the CODE dashboard.


About CODE Technology

CODE Technology is a patient-reported outcome service that handles every aspect of PRO data collection for you as a service, 100% out of office. We collect, store, report, and benchmark orthopedic PRO data for you. See how our platform works find out why code is different or request a demo to get started.

About the Author

Ellen Laux

Ellen Laux

Ellen is a design and marketing veteran and lives on the marketing team at CODE. She's focusing on helping surgeons and hospitals understand and LOVE PROs.

ellen@codetechnology.com