FULLY MANAGED PATIENT-REPORTED OUTCOMES (PROs)

Hundreds of Tasks.
None on Your Plate.

CODE manages the processes and technology behind your patient-reported outcome measurement (PROMs) program.
A woman in a navy blazer and a man in a white lab coat, both wearing ID badges, review information on a tablet—possibly exploring Fully-Managed PROMs solutions—set against a green circle in the background.

Dedicated Outcomes Program Expertise

Dedicated account manager with clinical and PROMs expertise
Capped client loads to ensure proactive support and accountability
Ongoing oversight of payer requirements, registry specifications and
reporting logic
Quarterly data reviews that transform outcomes into action

Data Integrity & Reporting Oversight

Data validation and anomaly resolution
Proactive registry management, CMS reporting oversight, and submission support
CMS-focused dashboards with full access to your outcome data

Strategic Outcome Data Intelligence

Benchmarking insights from one of the nation’s largest orthopedic PROMs registries
Support for certifications and quality initiatives
Outcome data support for payer strategy and market differentiation
Operational workflows designed to produce usable, trusted and actionable data

Reduced Internal Burden

30-day go-live and an implementation experience clients rave about
ZERO added FTE burden for outreach, follow-up management or reporting coordination
Enterprise PROMs infrastructure that scales with your organization—not just today’s requirements.

End-to-End Patient Engagement

Patient enrollment, outreach and follow-up management
Text, email and phone-based patient engagement
Recovery workflows for missed or incomplete surveys, including critical 1-year follow up
Failed SMS/email troubleshooting and patient re-engagement
Organization-branded patient communications
Ongoing monitoring of survey timing and patient eligibility requirements

See How Fully Managed PROs Works in 30 Minutes.

In one conversation, we’ll show you how CODE manages the operational work behind patient-reported outcomes – and what that could mean for your staff capacity, survey capture rates, reporting confidence, and total program cost.

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