CODE Technology and rater8 Partner to Create a  Comprehensive View of Patient Satisfaction and Clinical Outcomes 

Partnership Between Patient-Reported Outcomes (PROs) and Healthcare Reputation Management Specialists to Support Patient Acquisition and Compliance and Streamline Operations  

MINNEAPOLIS and MONTVALE, N.J., July 15, 2024 — CODE Technology, a leading managed services provider of patient-reported outcomes (PROs) collection and reporting, today announced a partnership with rater8, a leader in healthcare reputation management. Looking holistically at patient satisfaction data with clinically validated, structured insights into post-procedure patients’ health outcomes, symptoms, and quality of life strengthens the credibility of patient feedback, enhances provider performance analytics, and supports value-based care initiatives.

“rater8 shares our commitment to helping practices grow strategically,” said Breanna Cunningham, Founder & CEO of CODE Technology. “They help practices stand out in a crowded digital landscape, and we make sure they meet patient reported outcomes reporting requirements without pulling staff away from patient care. Together, we’re solving two of the biggest challenges practices face: standing out in a crowded market and delivering measurable, value-based care.”

This partnership offers healthcare organizations a timely solution for growth and compliance, as key CMS requirements tied to value-based care and quality reporting are now mandatory for inpatient practices and are in a voluntary phase for outpatient settings. The voluntary period provides practices with  a low-risk opportunity to test workflows, optimize patient engagement, and begin tracking outcomes before mandatory reporting begins in 2027.

“We share the same mission and approach, which made this partnership a natural fit,” said Evan Steele, Founder & CEO, rater8. “We’re both focused on helping healthcare organizations stand out and succeed, without creating extra work for their IT teams. Together, we’re making it easier for practices to stay compliant, amplify patient voices, and support their providers as they grow.” Recognizing the need for actionable strategies around both CMS readiness and practice reputation, CODE Technology and rater8 are co-hosting a webcast for healthcare practice leaders and quality teams discussing how outcomes data and patient sentiment can drive growth, elevate care, and prepare them for increasingly demanding reporting requirements. Details and registration can be found here.

About CODE Technology CODE Technology is a full-service patient-reported outcomes vendor, purpose-built to help healthcare organizations meet quality reporting requirements and use outcome data to improve care. CODE handles everything from patient outreach to data reporting—ensuring high capture rates with no burden on clinical teams. Learn more at www.codetechnology.com.

About rater8 rater8, the healthcare industry’s leader in online reputation management, provides SaaS solutions that help medical practices attract more patients by effortlessly cultivating five-star reviews on leading sites and gathering real-time patient feedback. Based in the United States, rater8 is a rapidly growing healthtech innovator serving hundreds of practices and hospitals of all sizes and specialties. Learn more at https://rater8.com/.