The CODE PRO-PM Managed Solution

Managed patient-reported outcomes, from collection to compliance – and the insights to fuel quality and growth

Collect.

Comply.

Complete.

Managed PROs for Today’s Value-Based Market

CODE takes PRO collection off your plate and transforms it into a strategic advantage.

Shiny dashboards can’t fix low capture rates…

or save you from compliance penalties…

or help you stand out in a competitive market…

if the data is incomplete.

Most software-only solutions fail because they:

Leave Data Gaps: CMS PRO-PMs require pre-op and post-op surveys plus supporting clinical elements. If one piece is missing, the entire case doesn’t count.

Add Workflow Burden: Software that relies on your staff pulls them away from patient care and keeps them from working at the top of their licenses.

Provide No Actionable Insights: Without validated data and benchmarking, your reports are just numbers, not strategy.

Questions That Separate Success from Risk:

  • What is your capture rate (pre-op and post-op)?
  • Who’s handling patient outreach and follow-up once they leave the clinic?
  • Is a duplicate survey being sent to the same patient, i.e., is one coming from the clinic and hospital?
  • Have you designed the surveys with the end in mind, i.e., will your data support strategic decisions?
  • Can you confidently meet reporting deadlines without adding FTEs?
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Three Steps. Zero Burden with CODE.

We Collect the Data

White-labeled multi-channel outreach in multiple languages.

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We Validate and Report

Quality-checked, ready-to-submit reports with EHR integration and hospital sync—and zero IT lifts.

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You Act on Insights

Dashboards, benchmarking, and research-ready data.

Complete PRO Management—Not Just Another Platform

Our clients manage their entire PROM program in under 10 hours per year and save an average of 3.2 FTEs every month.

Request your ROI estimate with fully-managed PROM service.

Feature CODE PRO-PM System Software-Only Vendors
Managed Service, included
Industry-leading capture rates
CMS PRO-PM ready
Minimal IT burden
Multi-channel patient outreach — including U.S.-based phone
Registry Reporting
Benchmarking against national registry of 10+ years of data
Surveys designed with the end in mind — built for CMS compliance AND quality goals

CODE’s Managed PROs: Faster, Easier, Better ROI

Rethinking your PRO strategy? Switching to CODE is simple—and the payoff starts fast.

Gain compliance, stronger quality scores, and lighter staff workloads in just 30 days—without disrupting workflows.

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Trusted Results

89% Net Promoter Score
Proven satisfaction.

120+ Years of Clinical Expertise
Partner with experts who understand outcomes and quality reporting.

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Seamless Technology

EHR-Agnostic Integration
Your workflows stay intact—no extra IT burden.

24/7 Access to Actionable Data
Track pain, function, and quality of life; PROM scores live in your EHR.

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Insights & Benchmarking

National Registry Benchmarking
Compare outcomes against peers with CODE’s extensive datasets.

Transform Data into Action
Improve care decisions, strengthen quality, and boost market position.

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Reporting & Accreditation Simplified

CMS PRO-PM/MIPs & AAOS Reporting Made Easy

Automated workflows and expert oversight for accreditation and advanced certifications.

Why Leading Organizations Invest in Patient-Reported Outcomes

Future-Proof Your PRO Program

Build a Program That Scales Across Service Lines

CMS is focused on hips and knees today, but is expanding PRO requirements to spine, cardiac and more. Traditional EHR workflows can’t scale—and hiring more staff isn’t sustainable.

  • Expand to any specialty without disruption
  • Benchmark performance against peers
  • Turn PRO data into a driver of research, quality, and patient acquisition

      Your Plan for Pain-Free PROMs—Compliance and Impact Made Simple

      In 30 minutes, see how CODE saves time, staff and stress while turning PROs into a real advantage.